Privacy Policy
1. Introduction
ISF RESEARCH WORKS (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable laws, including the Personal Data Protection Act (PDPA) of Singapore.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with us.
2. Types of Data We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, and mailing address.
Business Information: Job title, company name, and business-related contact details.
Service Usage Information: Data related to your interactions with our customer support or real estate research services.
Technical Data: IP address, browser type, and cookies (for website visitors).
3. How We Use Your Data
We use your personal data for the following purposes:
To provide and improve our services, including customer support and real estate research.
To communicate with you regarding inquiries, requests, and service updates.
To comply with legal and regulatory requirements.
For marketing purposes, such as sending newsletters or promotional materials, only with your consent.
4. Disclosure of Personal Data
We may share your data with:
Third-party Service Providers: To support our operations, such as IT services, marketing platforms, or payment processors.
Legal Authorities: When required by law or to protect our legal rights.
Business Partners: For collaborations or joint ventures, but only with your explicit consent.
We will not sell, rent, or trade your personal data to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include encryption, secure storage, and regular security audits.
6. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Your Rights
You have the right to:
Access and request a copy of your personal data.
Correct inaccuracies in your data.
Withdraw your consent for data processing (subject to legal obligations).
Request deletion of your personal data.
To exercise your rights, please contact us.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. By using our website, you consent to our use of cookies. You may disable cookies through your browser settings.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via our website or other appropriate channels.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us.